What you want to know
- Customers have reported points utilizing the fingerprint sensor on the Pixel 7 and Pixel 7 Professional whereas operating Android 14 QPR2 Beta 2.
- The problems have been first reported on Google’s IssueTracker on Monday, and a Google worker offered a short lived try at a repair later.
- A full patch will probably be launched with the subsequent Android 14 QPR2 Beta 3 replace.
Some customers are operating into points with the under-display fingerprint sensor on their Pixel 7 and Pixel 7 Professional gadgets whereas testing Android 14 QPR2 Beta 2, as reported by 9to5Google. Making an attempt to make use of the fingerprint sensor brings up an error message for some customers, and the problem has since been acknowledged by Google.
The difficulty was posted to Google’s IssueTracker this week, with a number of customers experiencing the bug on their Pixel 7 sequence gadgets. An worker from Google responded to the customers, saying that the corporate could not reproduce the problem on their items operating model AP11.231117.006.
Google recommended attempting to recalibrate the sensor with the under-display fingerprint sensor calibration instrument. This software program instrument is obtainable on-line and is usually used to recalibrate sensors after a display alternative, however it requires a pc. Customers had combined outcomes utilizing this technique, with some saying the method fastened the problem after a number of restarts. Others mentioned the problem endured even after recalibrating the sensor.
Customers who encountered the problem noticed an error message that learn “can’t use fingerprint sensor” when attempting to make use of biometric unlock.
Google spent a number of days engaged on a repair behind the scenes and finally offered an replace on the problem. The corporate mentioned {that a} formal resolution will probably be launched with Android 14 QPR2 Beta 3 however did not present a timeline or launch date for that replace. For now, the steerage continues to be to recalibrate the fingerprint sensor. This time, Google says you must restart your telephone twice after the calibration finishes.
For the reason that situation solely impacts items operating pre-release software program, most individuals should not have any points utilizing the fingerprint sensor on their Pixel 7 sequence smartphone. Nevertheless, in case you did check out Android 14 QPR2 Beta 2 in your system and are experiencing issues with the fingerprint sensor, this identified flaw is likely to be the rationale.
It is the newest in a string of bugs associated to the fingerprint sensor on Android 14 QPR2 Beta 2. There is a present, minor situation that causes haptic suggestions to be disabled often whereas utilizing the fingerprint sensor. Different points brought on the fingerprint scanner image to indicate up too rapidly whereas waking the system, or to be dismissed too rapidly resulting from crashes.
