New York – Jan. 10, 2025 – Lenovo right this moment launched three new retail options that mix the very best of robotics and synthetic intelligence applied sciences. Premiering at NRF 2025 in New York Metropolis, every answer has been field-tested and confirmed in industrial settings.
Lenovo Retail Content material Administration Providers allows retailers to create, schedule and show digital content material throughout screens store-wide, streamlining multimedia content material administration and enabling real-time updates and focused messaging to drive consciousness, curiosity and incremental gross sales. The entire answer contains all {hardware} and software program wanted, and could be deployed, maintained and managed throughout a number of areas globally.
A number one meals and beverage chain has deployed this content material administration service throughout 100+ shops and achieved substantial price financial savings from dynamically managed promotional campaigns, lowered use of paper advertising supplies, and lowered manpower wanted to handle each campaigns and gadgets.
Lenovo Retail Robotics with Yunji provides automated, unbiased deliveries of meals, visitor provides, room providers, and small packages to prospects in inns and malls. By integrating software program and providers with modular robots, the answer goals to boost buyer satisfaction, enhance logistics effectivity, and allow smarter useful resource administration.
That is an development to conventional retail robots in 3 ways. First, this modular design of the robotic allows simple customization to a variety of purposes, in contrast to different robots which can be locked into performing a single process. Second, AI, navigation and imaginative and prescient recognition allow high-quality interactions with prospects that, mixed with lowered supply occasions, allow elevated buyer satisfaction. Third, it collects information as it really works, enabling an AI-driven suggestions loop that may be built-in into the availability chain, customer support and merchandising decision-making platforms.
The robotics answer, launched in partnership with Yunji Expertise, has confirmed itself in real-world settings. Deployed in a 400-room resort, for instance, it dealt with greater than 90% of visitor requests and takeout providers, which significantly saved on manpower and time whereas rising gross sales income by 20%. Yunji’s robotics options are additionally at the moment deployed by greater than 30,000 inns, together with these of Hilton Motels & Resorts, Huazhu Group, InterContinental Motels Group, Jinjiang Group, and Marriott Motels & Resorts.
“Whereas there may be a whole lot of hype round AI and different applied sciences, examples of deployment in sensible options that ship measurable enterprise outcomes is way rarer,” mentioned Lawrence Yu, Normal Supervisor of World Retail Options at Lenovo. “Right this moment’s retailers have by no means confronted better challenges and have by no means wanted expertise to work for them extra. Lenovo’s monitor document within the retail {industry}, working with a number of the world’s largest title retailers, means we will design, deploy and handle cutting-edge retail and hospitality options with low CapEx and excessive confidence.”
Assembly the AI problem in retail
Deploying advanced IT similar to AI securely and responsibly and with maximized demonstrable return on funding stays a big problem for companies within the retail sector.
Lenovo AI Quick Begin addresses this problem and helps retailers show the enterprise worth of use circumstances on private AI, enterprise AI and public AI platforms inside weeks. It offers entry to AI property, specialists and companions that may assist retailers quickly construct a Gen AI use case answer securely with their very own information and tailor it to their distinctive wants, rushing progress to full implementation.
A spread of extra Lenovo TruScale as a Service choices allow deployment of AI at scale, with pace and suppleness – and low CapEx prices. Lenovo TruScale Gadget as a Service (DaaS) offers a complete AI gadgets portfolio and frees up priceless IT assets with a predictable, scalable subscription-based mannequin. TruScale DaaS permits for faster upgrades with out upfront prices.
Lenovo TruScale Infrastructure as a Service (IaaS) combines some great benefits of on-premises infrastructure with the pliability of a cloud-like expertise. Lenovo provides retailers tailor-made options for hybrid and multi-cloud environments, infinite storage, and high-performance computing (HPC). Lenovo’s new TruScale GPU as a Service providing enhances TruScale for HPC with superior workload orchestration and utilization metering, guaranteeing availability and maximizing productiveness of AI-critical GPU assets.
“Though world retail gross sales are projected to recuperate in 2025, low client confidence is slated to proceed plaguing the {industry}. It behooves retailers to seize this progress alternative, by optimizing prices and boosting buyer satisfaction with AI,” mentioned Lawrence Yu. “By way of counting on Lenovo’s deep retail experience, our industry-leading, scalable hybrid AI method, and our potential to ship globally, right this moment’s retailer can significantly enhance their possibilities of sustainable success.”
Go to Lenovo at NRF 2025 exhibiting at cubicles #3665 and #3877.
For extra data on Lenovo Retail Options, please go to https://techtoday.lenovo.com/us/en/options/retail.
