IDC tasks agentic AI to double workforce productiveness by 2027, whereas generative AI is already delivering $4 in return for each $1 invested.
Lenovo integrates new agentic AI capabilities throughout AI PCs, Companies, and TruScale DaaS to spice up productiveness, safety, and enterprise effectivity.
DATELINE October 20, 2025 – As enterprises race to seize worth from AI, Lenovo right now unveiled new agentic AI capabilities because the centerpiece of its AI-Enabled Workforce portfolio, a full suite of gadgets, providers, and lifecycle options that flip AI investments into measurable enterprise worth.
In line with IDC, enterprises are already realizing almost $4 in return for each $1 invested in generative AI, and by 2027 agentic AI is predicted to double workforce productiveness worldwide1 – proof that organizations are shifting from AI experimentation to tangible outcomes. This marks a turning level the place enterprises are shifting from piloting AI to embedding clever automation throughout their workforces, and Lenovo helps lead this transformation.
With Lenovo’s agentic AI capabilities, organizations can deploy digital brokers that work independently or alongside workers to handle workflows, automate duties, and help smarter choices inside trusted safety guardrails. Backed by Lenovo’s AI infrastructure and a curated library of enterprise-ready brokers, these capabilities free groups from routine work and ship measurable productiveness positive factors.
“Agentic AI is greater than a expertise shift, it’s a workforce shift,” mentioned Rakshit Ghura, VP and Common Supervisor of Digital Office Options, Lenovo. “With agentic AI anchoring our broader AI-Enabled Workforce portfolio, we’re serving to organizations flip business projections into actual outcomes, unlocking larger productiveness, strengthening safety, and delivering measurable ROI sooner than ever.”
In contrast to suppliers who ship single-purpose options or deal with a single layer of the AI stack, Lenovo unites gadgets, infrastructure, lifecycle providers, and safety in a single enterprise-ready portfolio. This strategy helps organizations understand worth from AI sooner, with options which are sensible, sustainable, and trusted by main enterprises worldwide.
Contained in the Lenovo AI-Enabled Workforce Portfolio
On the coronary heart of this portfolio, agentic AI drives personalization, safety, and confirmed ROI. Lenovo’s AI-Enabled Workforce is constructed on three pillars that assist enterprises personalize work, simplify operations, and strengthen future readiness:
- Personalize work via agentic intelligence. Lenovo’s agentic AI capabilities and Care of One™ platform tailor expertise and help to every worker, reducing help tickets by as much as 30 %2 whereas enhancing satisfaction. Collectively they allow a extra adaptive, people-centered office the place AI enhances human expertise and helps workers deal with higher-value work.
- Simplify operations via smarter gadgets and providers. Lenovo AI PCs, together with the ThinkPad X1 Carbon and ThinkPad X9, function devoted AI processors and ThinkShield safety to reinforce person expertise and safety. Lenovo clients are seeing measurable outcomes: Scyne deployed 1,100 gadgets in three months with as much as 10× enchancment in gadget efficiency3, whereas Staples Know-how Options saved $40,000 throughout its first IT refresh part.4
- Shield and adapt with trusted, sustainable IT. Lenovo’s expanded TruScale Machine as a Service brings the intelligence of AI PCs into a versatile, outcomes-based mannequin that helps organizations modernize extra effectively and responsibly. This answer combines gadgets, providers, and lifecycle administration into one predictable contract, decreasing up-front prices, simplifying deployment, and serving to enterprises reduce per-seat bills by as much as 57 %.5 New options such because the Carbon Influence Portal, zero-trust safety with ThinkShield, and versatile return and refresh choices advance sustainability targets whereas strengthening gadget safety and IT resilience.
Collectively, these three pillars give enterprises a sensible basis to personalize work, simplify IT operations, and construct a extra resilient, AI-ready workforce.
To make adoption simpler, Lenovo AI PC Companies present role-based setup, tailor-made coaching, and 24/7 Premier Help. Clients also can select to buy Premier Help Plus, which pairs award-winning human engineers with agentic AI capabilities for a extremely personalised help expertise. With Lenovo Digital Office Options Managed Companies, organizations can unlock the complete potential of AI PCs, simplifying administration, enhancing utilization, and retaining workers productive day by day.
“Each worker advantages from gadgets that be taught and adapt to how they work,” mentioned Tom Butler, Vice President Industrial Portfolio and Product Administration, Clever Gadgets Group, Lenovo. “By embedding AI on the silicon and system stage, Lenovo AI PCs redefine the expertise – sooner, safer, and extra intuitive – whereas connecting seamlessly with our agentic AI and lifecycle providers to drive enterprise productiveness at scale.”
To assist organizations get began, Lenovo provides an entire lifecycle of AI Companies, starting with AI Uncover workshops to determine high-impact use circumstances and construct street maps. AI Advisory aligns technique and workforce readiness, whereas AI Quick Begin helps show ROI in as little as 90 days. By means of AI Deploy & Handle, Lenovo integrates agentic AI and TruScale options with steady optimization and governance so workloads stay dependable, moral, and efficient as enterprises broaden their use of AI.
“At Lenovo, we see providers because the bridge between the promise of AI and actual buyer outcomes,” mentioned John Stamer, VP and Common Supervisor of World Product Companies and Sustainability Companies, Lenovo. “That’s why we’ve constructed options that simplify deployment, enhance operational efficiencies, and provides each worker the suitable instruments and help to succeed.”
Lenovo’s strategy is delivering outcomes throughout industries. ST Logistics automated warehouse operations whereas advancing its sustainability commitments.
“By collaborating with Lenovo, we gained entry to cutting-edge AI-powered options that complement ST Logistics’ imaginative and prescient for smarter, sustainable logistics. Lenovo’s experience, mixed with our strategic route, enabled the profitable automation of our warehouse logistics,” mentioned Hamarian Mohamad, Common Supervisor, Homeland Safety, ST Logistics.
Safety by Design
Safety and belief stay on the basis of Lenovo’s AI-Enabled Workforce. In line with Lenovo’s newest Work Reborn Sequence report, Reinforcing the Fashionable Office, greater than 60 % of IT leaders mentioned AI brokers current new threats they aren’t able to handle. As well as, 90 % admitted they lack full confidence in defending towards AI-powered assaults.6
Lenovo ThinkShield structure combines hardware-level safeguards, firmware integrity measures, and AI-powered endpoint defenses to assist shield delicate knowledge and workloads nearer to the gadget whereas lowering publicity to exterior threats. Constructed on one of many world’s most resilient expertise provide networks – ranked #8 in Gartner’s 2025 High 25 for authenticity and reliability – ThinkShield extends safety from gadget and {hardware} manufacturing via cloud environments. Meta’s safety staff confirms the worth: “ThinkShield Provide Chain Assurance considerably boosts belief within the authenticity and integrity of our {hardware}.”7
The Future of AI-Enabled Work is Close to
IDC tasks that by 2027, at the very least 40 % of the World 2000 will undertake agentic AI, reshaping how organizations work.8 With confirmed value financial savings, measurable productiveness positive factors, and trusted safety, Lenovo’s AI-Enabled Workforce portfolio helps enterprises seize the full worth of AI right now. As a trusted, end-to-end AI associate, Lenovo delivers a unified basis of gadgets, providers, and infrastructure that turns AI potential into efficiency. Be taught extra at www.lenovo.com/aiservices.
¹ Supply: IDC White Paper, Realizing ROI from Agentic AI, sponsored by Lenovo, August 2025.
² Supply: Primarily based on Lenovo inside testing knowledge from Care of One deployments, Digital Office Options, 2025. Precise outcomes could differ.
³ Supply: Lenovo case examine, Scyne: Constructing an Impartial Enterprise, 2024.
⁴ Supply: Lenovo case examine, Staples Know-how Options: Getting ready for Speedy Development, 2024.
⁵ Supply: IDC White Paper, Machine as a Service Market Evaluation, sponsored by Lenovo, July 2021.
6 Supply: Lenovo Work Reborn Sequence Report – Reinforcing the Fashionable Office, 2025.
7 Supply: Meta quote from Lenovo ThinkShield buyer testimonials, Lenovo press supplies, 2024.
8 Supply: IDC White Paper, Realizing ROI from Agentic AI, sponsored by Lenovo, August 2025.
About Lenovo
Lenovo is a US$69 billion income international expertise powerhouse, ranked #196 within the Fortune World 500, and serving thousands and thousands of shoppers day by day in 180 markets. Targeted on a daring imaginative and prescient to ship Smarter Know-how for All, Lenovo has constructed on its success because the world’s largest PC firm with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized gadgets (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, excessive efficiency computing and software program outlined infrastructure), software program, options, and providers. Lenovo’s continued funding in world-changing innovation is constructing a extra equitable, reliable, and smarter future for everybody, in every single place. Lenovo is listed on the Hong Kong inventory alternate beneath Lenovo Group Restricted (HKSE: 992) (ADR: LNVGY). To search out out extra go to https://www.lenovo.com, and skim concerning the newest information through our StoryHub.
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