What you might want to know
- Google has moved Fitbit’s Assist Heart to its official help pages, underneath the area help.google.com/fitbit.
- The general content material within the Assist Heart continues to be the identical, however the design has obtained a facelift that makes it slot in with different Google help paperwork.
- The transfer comes simply days after Google introduced a big restructuring effort that included layoffs and Fitbit heads leaving the corporate.
Google has built-in Fitbit’s Assist Heart into the corporate’s present community of help paperwork, in a shift that comes simply days after it introduced a restructuring of its {hardware} groups. The brand new Assist Heart is discovered underneath the help.google.com/fitbit area, as first noticed by 9to5Google.Â
The previous Fitbit Assist Heart, previously discoverable at assist.fitbit.com, continues to be up-and-running at its authentic area. Nonetheless, trying to seek for one thing within the Assist Heart will redirect the question to the brand new help pages hosted by Google. After redirecting, the brand new Assist Heart explains the change in a banner.
“We’re excited to announce that the Fitbit Assist Heart has obtained a makeover,” the banner reads. “We have refreshed the design with a cleaner and extra user-friendly interface.”
Whereas most particular help paperwork now direct customers to Google domains, there are nonetheless some distinguished Assist Heart pages that you may nonetheless entry via the Fitbit web site. These embody large classes like Getting began and Accounts. Nonetheless, past the product pages, every particular person hyperlink on the Fitbit pages will redirect to Google help paperwork when clicked.Â
It stands to motive that the Fitbit pages will finally disappear for good. However for now, the Fitbit Assist Heart web page nonetheless exists as a way to redirect customers to Google’s personal help paperwork.Â
The transition of Fitbit’s Assist Heart to Google’s present help paperwork is unsurprising, given the corporate’s restructuring efforts made public final week. Google laid off tons of of staff throughout totally different groups on Wednesday, with the identified whole reaching round 1,000 layoffs company-wide. The strikes had been a part of a larger effort to merge once-separate {hardware} groups, like Fitbit, Pixel, and Nest, into one unit.Â
In corresponding strikes, Google introduced the departure of James Park and Eric Friedman, who’re co-founders of Fitbit. The corporate additionally talked about different Fitbit leaders can be leaving the corporate, however didn’t particularly identify them. On the time, all indicators pointed to the Fitbit model coming to an finish underneath Google.Â
With the consolidation of Fitbit’s Assist Heart underneath Google’s help domains lower than every week later, that solely appears to be like to be extra possible.Â
It is price noting that there are a couple of features of Fitbit that also stand alone. The model’s group pages are nonetheless underneath the Fitbit area, and on-line chat help continues to be lined by Fitbit, too.Â
Who is aware of how lengthy these providers will stay unbiased, although. For context, Google’s group pages for its Nest model are nonetheless separate to today. Solely time will inform what the destiny of Fitbit underneath Google will maintain.Â
