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Tuesday, January 14, 2025

Why MSPs should supply 24/7 cybersecurity safety and response — and the way OpenText MDR can assist


In at the moment’s cyber risk panorama, ok is not ok. Cyberattacks don’t clock out at 5 PM, and neither can your safety technique. For Managed Service Suppliers (MSPs), providing clients 24/7 cybersecurity safety and response isn’t only a aggressive benefit—it’s a necessary service for enterprise continuity, buyer belief, and staying forward of attackers.

However delivering round the clock safety protection is less complicated stated than completed. It requires the best instruments, experience, and scale. This is the reason partnering with OpenText for providing managed detection and response (MDR) can assist MSPs ship on this crucial want with out overburdening their sources.

The case for twenty-four/7 cybersecurity safety

Let’s face it: the cyber risk panorama is relentless, and the sport is altering quick. Small and medium-sized companies (SMBs) make up the core buyer base for MSPs and are sometimes high targets for cyberattacks. Cybercriminals see SMBs as simpler to take advantage of—with fewer sources for superior defenses and treasure troves of useful knowledge.

However what makes the fashionable risk panorama much more harmful is the velocity and class with which cybercriminals function. Attackers are not lone actors poking at vulnerabilities. They’re a part of well-funded by rogue nations, extremely organized operations utilizing superior strategies, automation, and synthetic intelligence to breach methods sooner than ever.

  • The numbers don’t lie: SMBs are the victims of 43% of cyberattacks. And lots of of those assaults occur exterior of enterprise hours.
  • Cybercrime prices are skyrocketing: World cybercrime damages are anticipated to hit $10.5 trillion yearly by 2025, and companies with out satisfactory safety measures face steep monetary and reputational losses.
  • Compliance mandates are tightening: Rules like GDPR, CCPA, and PCI DSS imply SMBs are below rising stress to guard their delicate knowledge 24/7.

For MSPs, this implies your clients want greater than primary firewalls and endpoint safety. They want real-time monitoring, proactive risk looking, and fast incident response—all delivered 24/7. Something much less, and also you danger leaving clients susceptible to expensive breaches.

The problem for MSPs: Scaling 24/7 protection

For MSPs, managing a lot of clients, the query turns into: How do you reply in real-time to cease these lightning-fast threats earlier than they trigger irreparable harm? Offering 24/7 cybersecurity safety is not any straightforward activity for MSPs. Constructing an in-house safety operations middle (SOC) to deal with threats across the clock is each expensive and resource-intensive.

Some widespread challenges embody:

  • Expertise shortages: The cybersecurity business faces a well-documented abilities hole, making it onerous for MSPs to search out and preserve skilled analysts. This problem is so widespread that 43% of MSPs cite it as their largest impediment to delivering safety providers.
  • Excessive prices: The expense of making an in-house SOC might be astronomical, usually reaching hundreds of thousands. Actually, 33% of MSPs establish the overwhelming price of needing quite a few cybersecurity instruments as a main barrier to providing safety providers.
  • Evolving threats: Cybercriminals are continually adapting and refining their assault methods, making it important for MSPs to remain forward. This ongoing evolution calls for steady funding in each coaching for an MSP’s safety staff and the most recent applied sciences to successfully detect and mitigate new varieties of threats.

That is the place OpenText MDR is available in, empowering MSPs to ship enterprise-grade safety with out the heavy lifting of constructing your individual in-house SOC.

Why MSPs ought to companion with OpenText MDR

OpenText MDR combines cutting-edge expertise, human experience, and 24/7 monitoring to assist MSPs meet their clients’ rising cybersecurity calls for. Right here’s why OpenText MDR is the best answer:

  1. 24/7/365 risk monitoring and response
    OpenText MDR supplies fixed vigilance, guaranteeing your clients are protected day and night time. With superior risk detection and remediation powered by SIEM and SOAR expertise, it shortly spots and shuts down threats earlier than they will do any harm.
  2. Entry to cybersecurity specialists
    You don’t must recruit, prepare, or retain a staff of extremely expert safety analysts. OpenText MDR’s staff of specialists, together with risk hunters, incident responders, and forensic analysts, acts as an extension of your staff, empowering you to supply your clients with a proactive protection with out the burden of recruiting an in-house staff.
  3. Scalability with out complexity
    As your buyer base grows, OpenText’s Safe Cloud Platform scales effortlessly to satisfy demand. OpenText MDR simplifies safety administration with automation that processes huge quantities of knowledge shortly and integrates seamlessly with over 500 instruments and providers. Its light-weight agent ensures easy deployment throughout a number of environments, offering end-to-end knowledge visibility in a single dashboard, whereas leveraging current investments and guided by knowledgeable human analysts
  4. Confirmed risk intelligence
    Leverage OpenText’s international community and AI-driven risk intelligence and over 35 totally different risk intel feeds to remain forward of rising assault vectors. With automated and customizable workflows, steady risk prioritization, containment, and remediation, you acquire a proactive and collaborative method to securing endpoints, networks, and cloud—lowering the chance of breaches and minimizing downtime.

Why MSPs can’t afford to attend

In a world the place attackers can compromise a community in below an hour, each second counts. With out the flexibility to detect, analyze, and reply to safety threats in actual time, your clients face severe dangers:

  • Downtime from a profitable assault, resulting in misplaced income.
  • Lack of delicate knowledge, with potential regulatory fines to comply with.
  • Reputational harm that’s onerous to restore.

MSPs that companion with OpenText MDR acquire the velocity, experience, and oversight wanted to fight these threats head-on. By combining superior expertise with human experience, OpenText MDR delivers the fixed vigilance your clients want to remain safe within the face of ever-evolving cyber threats.

Let’s work collectively to present your clients the 24/7 safety they deserve.
Contact us at the moment to be taught extra.

Sam Kumarsamy

Concerning the Writer

Sam Kumarsamy

Sam Kumarsamy brings greater than 20 years of senior administration expertise in advertising, gross sales and enterprise improvement at MobileIron, Gigamon, Infoblox, Blue Coat, Verify Level, Cisco, Citrix, E&Y in addition to profitable VC-funded safety and networking startups. At present, he’s the Director of Product Advertising and marketing at OpenText Safety Options liable for GTM technique and advertising of SMB knowledge safety merchandise addressing their cyber resilience technique. He has outlined, launched, promoted and bought a number of disruptive merchandise, providers and options globally, each on to clients in addition to by means of channels. Sam has a bachelor’s diploma in engineering from India and an MBA from the W.P. Carey College of Enterprise at Arizona State College.



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