It’s an thrilling time to be a managed service supplier (MSP). Greater than ever, small and medium companies (SMBs) wish to MSPs as trusted advisors to assist safeguard them from immediately’s rising cyber threats. One of many companies in excessive demand proper now? Managed detection and response (MDR). When requested about their greatest progress drivers, MSPs cite addressing shoppers’ cybersecurity issues and consciousness as the highest new-business drivers (54%).1
For MSPs, including MDR to your lineup can create new income streams whereas enhancing the worth you carry to your shoppers. By providing OpenText MDR to your MSP shoppers, you achieve entry to expert safety consultants and superior know-how infrastructure—with out the complexity and value of constructing all of it in-house.
Right here’s why extra MSPs are partnering with OpenText to energy their MDR safety companies:
1. Seamless integration together with your current instruments
One of many best benefits of selecting OpenText MDR is its compatibility together with your current instruments. OpenText MDR simply integrates with over 500 third-party instruments, utilizing APIs so you may add MDR companies to your choices with out disrupting your present know-how stack.
This flexibility additionally extends to standard skilled companies automation (PSA) instruments, permitting for clean incident ticketing and vulnerability administration inside your established workflows. With OpenText MDR, you may confidently develop your service portfolio whereas holding your accomplice ecosystem intact.
2. Develop your income with versatile, hassle-free licensing
With cybersecurity prime of thoughts, MSPs are seeing a surge in demand for safety companies. OpenText MDR helps you capitalize on this chance with a subscription-based mannequin designed to develop with you—risk-free.
There are not any long-term contracts, hidden charges, or minimums—simply the liberty to scale your MDR companies month-to-month, at your individual tempo, and primarily based in your shoppers’ evolving wants. This flexibility allows you to seize new income streams with out overextending your sources.
3. Enhancing EDR with SIEM and SOAR capabilities
Efficient MDR requires greater than merely monitoring a consumer’s endpoint detection and response (EDR) resolution—it calls for a complete view of the whole assault floor. OpenText MDR delivers this by enhancing your consumer’s EDR with superior SIEM and SOAR capabilities.
The platform options real-time monitoring—built-in SIEM and SOAR capabilities—enabling speedy risk detection and automatic response throughout your shoppers’ environments. This superior method safeguards your shoppers from evolving threats on all fronts—from endpoint to cloud.
4. Automation mixed with human experience
OpenText MDR brings collectively the velocity of automation and the talent of skilled safety analysts. This mix ensures that threats are detected rapidly, incidents are prioritized with care, and responses are expertly managed across the clock, daily of the 12 months. You get the perfect of each worlds—cutting-edge know-how and devoted human oversight that augments your MSP staff.
With OpenText MDR, you may confidently supply shoppers a proactive, always-on protection in opposition to evolving threats—with out the necessity to construct up your individual in-house safety staff.
5. Fast incident response and proactive risk searching
A speedy response is essential to stopping adversaries of their tracks earlier than they achieve a foothold. MSPs can rely on OpenText’s speedy incident response help, full with devoted escalation paths for high-priority threats, guaranteeing swift motion when it issues most. You could have the pliability to decide on whether or not you need the OpenText MDR staff to fully handle risk response, or go for co-managed help, the place your staff takes the lead with OpenText providing professional backup and sources.
OpenText MDR additionally delivers steady, proactive risk searching to determine and neutralize dangers earlier than they will have an effect on consumer environments. This highly effective mixture of lively risk searching and quick response equips MSPs to supply shoppers with a sturdy, preemptive protection in opposition to rising threats.
A speedy response is essential to stopping adversaries of their tracks earlier than they achieve a foothold. MSPs can rely on OpenText’s speedy incident response help, full with devoted escalation paths for high-priority threats, guaranteeing swift motion when it issues most. You could have the pliability to decide on whether or not you need the OpenText MDR staff to fully handle risk response, or go for co-managed help, the place your staff takes the lead with OpenText providing professional backup and sources.
OpenText MDR additionally delivers steady, proactive risk searching to determine and neutralize dangers earlier than they will have an effect on consumer environments. This highly effective mixture of lively risk searching and quick response equips MSPs to supply shoppers with a sturdy, preemptive protection in opposition to rising threats.
Stand out and succeed with OpenText MDR
By including OpenText MDR to your portfolio, you may differentiate your self available in the market, providing SMBs a stage of safety that goes above and past the competitors. With 24x7x365 protection, over 500 third-party integrations, SIEM and SOAR at no further price , and confirmed worth, you’ll be capable to ship superior MDR service that not solely meets however exceeds buyer expectations.
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