DoorDash scams are serving up bother

DoorDash has turn into a staple for greater than 40 million U.S. customers, whether or not they’re ordering takeout or delivering it. However because the app’s reputation grows, so does the eye from scammers.

A wave of recent schemes is focusing on each clients and supply drivers, a.okay.a. Dashers. From pretend cost claims to buyer help impersonators, listed here are the DoorDash scams it is best to know to assist forestall dinner from turning right into a catastrophe. 

1. Buyer help phishing scams

On this phishing rip-off, fraudsters impersonate DoorDash buyer help to trick each clients and Dashers into revealing private and monetary data. They typically declare there’s a difficulty along with your order or account, and ask for delicate particulars like passwords or verification codes to entry it and steal information or cash.

One alleged scammer operating this scheme reportedly stole $1 million from about 700 Dashers. A sufferer described receiving texts and calls from somebody claiming to be DoorDash help, saying she wanted to confirm her id. 

The scammer then despatched her a pretend login hyperlink to steal her account credentials and drain her funds.

2. “Money on supply” order rip-off

In the event you’re a Dasher, be careful for Money-on-Supply (COD) scams that might depart you footing the invoice. With COD orders, clients pay in money when the meals arrives. However scammers are exploiting this feature to trick drivers into masking the associated fee themselves.

One Redditor shared their expertise after choosing up a COD pizza order. On the way in which to the drop-off, the client known as and claimed they’d already paid by bank card and wouldn’t have to pay with money. Fortunately, the Dasher contacted DoorDash help, who confirmed it was a rip-off try. 

3. Buyer-driven fraud to get free meals

Some customers falsely declare their meals by no means arrived to attempt to recreation the system. One TikToker even bragged about getting a $50 credit score from DoorDash after mendacity a couple of accomplished supply and even inspired others to do the identical. 

However whereas it’s typically spouted on-line as a innocent hack, this sort of fraud can damage extra than simply the corporate. Dashers might get penalized and even lose their accounts over false claims like these.

Find out how to dodge DoorDash scams

Whether or not you’re delivering meals or ordering it, scammers are discovering new methods to benefit from the platform. Staying alert and following just a few key security suggestions will help shield your account, your cash, and your peace of thoughts.

For all customers: 

• Confirm claims: Attain out to the official DoorDash help within the app or by cellphone to substantiate any unsolicited or uncommon requests from clients, Dashers, or help brokers. 

• Maintain communication within the app: DoorDash masks cellphone numbers to guard privateness, so keep away from switching to texts or calls outdoors the platform. 

• Be careful for sketchy hyperlinks: If somebody sends you a hyperlink to an unfamiliar web site, double-check the URL earlier than clicking. 
• Report fraudulent exercise: If one thing feels off, contact DoorDash Buyer Assist by cellphone or reside chat.  

For Dashers: 

• Do not settle for uncommon orders: Requests for odd issues like just some sauce packets may very well be a part of a rip-off. 

• Keep away from COD orders: COD orders may be dangerous, particularly if a buyer refuses to pay. 

• Flag suspicious habits: If in case you have an uncomfortable interplay, use the “Report buyer” characteristic to inform DoorDash’s Security Crew. 

Get pleasure from DoorDash with no facet of scams
DoorDash makes it straightforward to earn extra cash or fulfill your cravings, however scammers lurking on the app are at all times hungry for his or her subsequent goal. Fortunately, figuring out what to look at for will help each Dashers and clients avoid shady schemes.

[H2] FAQs

Can somebody hack my DoorDash account?
Sure, somebody may hack your DoorDash account and probably steal your funds. In the event you assume your account could also be compromised, instantly change your password and attain out to DoorDash help for additional help.  

 Can DoorDash drivers ask for additional cost after supply?
Sure, DoorDash’s pointers don’t explicitly prohibit Dashers from asking for a tip, in keeping with an organization spokesperson. Nonetheless, DoorDash additionally enforces a strict zero-tolerance coverage for harassment, which incorporates pressuring a buyer for a tip.

How do I report a scammer on DoorDash?
To report a DoorDash scammer, contact Buyer Assist on-line or name (855-431-0459). You can even click on Assist in the highest proper nook to succeed in out to Buyer Assist through the app.